As I sat with the checkout individual and reviewed this card, it indicated I would need a written prescription in hand, to redeem this card. I was given a brochure, card, for the first 30 days free of this medication. Prescription was changed to a different medication, as the 1st medication was causing problems. But, you want me to play insurance bingo in the midst of my illness! My platelets were at 11 and my hemoglobin was 7.6. The day after my attempted 'visit' with you, I saw my GP. But, your disregard for checking a patient's insurance beforehand just delayed my care for me! I worked in a physicians office! I know what should have been done! You verify before the visit! She could have found that out BEFORE I drove from Gainesville with gas prices what they are! This could have all been avoided and I could have been seeing another doctor or facility. She wanted me to go call Medicaid and tell them to drop the Humana, which would effect all of my medical care, then, reschedule! When I sat down with the intake person, she told me you don't accept my insurance(MC/MD) and that I won't be seeing the doctor that day. By the time I got to my appointment, I needed to be seen by someone as my platelets and hemoglobin had dropped extremely low. The intake folks had my insurance info well before my first visit. Nurse Navigator - Skin, Bone & Soft Tissue Cancer
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